Lucas Sunbed
Delivery time
Local Delivery is priced separately to our Nationwide Service. Within 10 miles of our depot is £10.
Our Standard timescale for deliveries is 2-3 working days.
Whether you are a trade or a retail client, Garden Sense offer free* nationwide delivery on all orders over £750 + VAT on all of our products. A flat rate of £65 + VAT applies on all orders under £750 + VAT.
Local Delivery via Crane Vehicles
Prices
All prices on our website include VAT
Delivery Information
At Garden Sense Online Ltd, we take pride in offering seamless nationwide delivery services to ensure our customers receive their orders conveniently, wherever they may be located across the country.
Whether you are a trade or a retail client, Garden Sense offer free* nationwide delivery on all orders over £750 + VAT on all of our products. A flat rate of £65 + VAT applies on all orders under £750 + VAT.
Local Delivery via Crane Vehicles
For addresses within a 30-mile radius of our depot, we provide efficient delivery using our fleet of crane vehicles. This enables us to offer prompt and reliable service, ensuring your products reach you safely and on time.
Nationwide Delivery Options
For deliveries beyond our local area, we extend our reach through two distinct methods:
1. Pallet Network: Utilising trusted pallet networks, we guarantee efficient transportation of your orders to destinations across the nation. With this service, your items are securely palletised and transported to your location, ready for easy unloading upon arrival. This is charged at £65 + VAT on a 2-3 day service.
2. Dedicated Delivery Vehicles: To cater to specific requirements and ensure personalised service, we offer dedicated delivery vehicles for nationwide deliveries. Our expert drivers will bring your products directly to your address, providing kerbside deliveries for your convenience.
3. Under 30kg: Any items under 30kg will be shipped out via FedEx on a 2-3 Day Service. This service costs £10 + VAT
Kerbside Deliveries
Please note that for both local and nationwide deliveries, we conduct kerbside deliveries. This means your items will be delivered to the nearest accessible point outside your property, ensuring ease of access and efficient unloading.
Order with Confidence
With our nationwide delivery services, you can trust Garden Sense Online Ltd to deliver your orders promptly and securely, no matter where you are located. Experience convenience, reliability, and exceptional service with every delivery.
Porcelain is manufactured in batches and therefore the colour and texture may vary from batch to batch.
This may mean that the porcelain you receive when ordered may differ from the samples or showroom displays viewed before purchasing.
Different sizes are manufactured in different batches. It is therefore not recommended to mix sizes.
If you feel this may be a concern for you, please contact our sales team who will be happy to advise you accordingly.
We recommend keeping a record of the 'batch colour code' of the delivered porcelain in case further stock is required. This can be found on the box that the porcelain is packaged in, and it is usually a number followed by a letter, or a six digit number.
Natural Stone and Porcelain are premium products and we strongly recommend that installation is carried out by an experienced professional.
Thank you for choosing Garden Sense Online Ltd. We aim to provide you with high-quality products and exceptional service. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward returns policy to ensure your satisfaction.
14-Day Return Period
You may return your item(s) within 14 days from the date of delivery. Please note that returned items must be in their original condition, unused, and in their original packaging to be eligible for a refund.
Restocking Charge
All returns within the 14-day period are subject to a restocking charge of 25%. This charge is deducted from the refund amount. We believe this policy helps us maintain competitive pricing while still offering flexibility to our customers.
Cost of Collection
Please be aware that the cost of collection for returned items is the responsibility of the customer/contractor. We will arrange for the collection of the item(s) from your specified address, and the collection fee will be deducted from your refund.